Help & Support
Key Features
- Create, showcase, and manage project portfolios
- Like, comment, and collaborate on projects
- Send and receive collaboration requests
- Profile pages with shoutouts and appreciations
- Collab Mode for focused collaboration features
- Global search and project discovery
- Private messaging via shoutouts
Best Ways to Use the Platform
- Complete your profile for better networking and visibility.
- Regularly update your projects and add detailed descriptions, images, and tags.
- Engage with others by liking, commenting, and sending appreciations or shoutouts.
- Use Collab Mode to find and connect with potential collaborators.
- Respond promptly to collaboration requests and messages.
- Explore trending and open-to-collaboration projects for new opportunities.
Common Issues & Resolutions
- Can't log in or sign up?
- Ensure your email and password are correct.
- Check your spam folder for verification emails.
- If the issue persists, try resetting your password or contact support. - Not seeing your projects or profile updates?
- Refresh the page or log out and log back in.
- Make sure you have saved your changes.
- Clear your browser cache if the problem continues. - Collaboration requests not going through?
- Ensure the recipient's profile is active and open to collaboration.
- Check your internet connection.
- Try again after a few minutes. - General bugs or unexpected behavior?
- Try refreshing the page.
- If the issue persists, please report it via the contact form or support email.
Need More Help?
If you have further questions or need personalized support, please contact us at support@collabconnect.com.